Mobility - Auditing - Search Log Files

The Search Log Files page allows you and Tyler Technologies support personnel to view and download log files that have been uploaded to the Mobility Portal by Fire Field Mobile and Law Enforcement Field Mobile users for debugging purposes. Use the fields at the top of the page to filter the entries listed in the Log Files grid below.

Filter Fields
Field Name Description

Device Name text box

The name of the device from which the log files were uploaded.

Application Name list

The name of the application from which the log files were uploaded. For example, Law Enforcement Field Mobile

Created After text box

The earliest date at which the log files could have been uploaded to the Mobility Portal. The Calendar An image of the Calendar button. button may also be used to select a date. The correct format is MM/DD/YYYY.

Created Before text box

The latest date at which the log files could have been uploaded to the Mobility Portal. The Calendar An image of the Calendar button. button may also be used to select a date. The correct format is MM/DD/YYYY.

Search button

Clicking this button runs the search for the log files using the information entered/selected in the filter fields.

You can also press <Enter> on your device's keyboard to run the search.

Clear button

Clicking this button clears information entered/selected in the filter fields and the filtered results in the Log Files grid.

 

Log Files Grid Buttons
Field Name Description

Show/Hide Columns An image of the Show/Hide Columns button. button

Opens a menu containing check boxes that correspond with the columns on the Log Files grid. When a check box is selected, its column displays in the grid.

Download An image of the Download button. button

Downloads a .zip file of the uploaded logs to your device.

 

 

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